MeowRex

Privacy Policy

Last Updated: April 2025

1. Introduction

Welcome to MeowRex ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are established in the European Union and comply with the General Data Protection Regulation (GDPR) as well as other applicable data protection laws. As we serve customers worldwide, we also respect the privacy laws of other jurisdictions.

2. Information We Collect

2.1 Personal Data

We may collect the following types of personal data:

  • Identity Data: name, username, title
  • Contact Data: email address, telephone number, postal address
  • Technical Data: IP address, browser type and version, operating system, device information
  • Usage Data: information about how you use our website and services
  • Marketing Data: preferences for receiving marketing from us

2.2 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our services
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer

4. Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

  • Consent: You have given consent for processing for specific purposes
  • Contract: Processing is necessary for the performance of a contract with you
  • Legal Obligation: Processing is necessary for compliance with a legal obligation
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf
  • Business Partners: Trusted partners who help us provide our services
  • Legal Requirements: When we believe disclosure is necessary to comply with the law
  • Corporate Transactions: In connection with a merger, acquisition, or sale of assets

6. International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. When we transfer personal data outside the European Economic Area (EEA), we ensure a similar degree of protection by implementing at least one of the following safeguards:

  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules for transfers within our group
  • Reliance on adequacy decisions by the European Commission

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Under the GDPR and other applicable data protection laws, you have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing of your personal data
  • Portability: Request the transfer of your personal data to you or a third party
  • Objection: Object to processing of your personal data
  • Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal data

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have questions or concerns about our privacy practices, you can contact our DPO via the contact form on our website.

14. Complaints

You have the right to make a complaint at any time to your local data protection authority. We would, however, appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.